Privacy policy

Last Updated: 2 August 2026

Your privacy matters to us. This policy explains what personal information we collect when you use our website or shop with us, why we collect it, and what rights you have over it. We’ve tried to write this in plain English rather than dense legal language, so please reach out if anything isn’t clear.

Who we are

This website is owned and operated by The Irish Horizon. Our website address is https://theirishhorizon.com. For any questions about this policy or your data, you can reach us at hello@theirishhorizon.com.

Information we collect

We collect personal and usage information when you browse our website, sign up to our newsletter, or make a purchase. This includes:

  • Personal details: Name, email address, billing and shipping address, phone number.
  • Order information: Items ordered, transaction details, and payment method (we never store your full card details).
  • Account information: Username and password, if you create an account.
  • Newsletter sign-up: Your name and email address, collected via ConvertKit when you subscribe.
  • Device and usage data: IP address, browser type, approximate location, and browsing behaviour, collected via Google Analytics 4.
  • Cookies: Small files that help our site run smoothly and remember your preferences (see our Cookie Policy for full details).

How we use your information

We use the information you provide to:

  • Process and fulfill your orders.
  • Communicate with you, including order confirmations, updates, and customer support.
  • Understand and improve how people use our website, via Google Analytics 4.
  • Send newsletters and updates, but only if you’ve opted in.
  • Prevent fraud and meet our legal obligations.

Our basis for using your data

If you’re in the UK, EU, or another region with similar data protection laws, you’re entitled to know the legal basis we rely on for each use of your data. In plain terms:

  • Fulfilling your order: Necessary to complete our contract with you.
  • Customer support and order updates: Necessary to complete our contract wit.h you.
  • Sending newsletters: Based on the consent you give us when you subscribe
  • Website analytics: Based on our legitimate interest in understanding and improving our site.
  • Fraud prevention and legal compliance: Necessary to meet our legal obligations.

Who we share your data with

We only share your data with providers who help us run our store and services, and only the data they need to do their job. These include:

  • Printify, to produce, fulfill, and ship your order.
  • Payment processors (such as Paystack or PayPal), to process your payment.
  • Shipping carriers, to deliver your order.
  • ConvertKit, to manage our email newsletter.
  • Google Analytics 4, to understand website traffic.
  • WooCommerce, which powers our online store.

Each of these providers has their own privacy policy, which you can find on their website. We do not sell or rent your data to third parties.

International data transfers

Because we serve customers around the world and rely on international service providers, your data may be stored or processed in a country other than your own. We work with providers who handle data securely and in line with data protection laws including POPIA, GDPR, and CCPA.

How we protect your data

We take reasonable, industry-standard steps to protect your information, including:

  • SSL encryption across our website.
  • Secure, PCI-compliant payment gateways.
  • Regular software and plugin updates.
  • Limiting access to personal data to what’s needed to run the business.

No system is completely risk-free, but if we ever become aware of a data breach affecting your personal information, we’ll notify you and any relevant authorities as required by law.

Cookies and tracking technologies

We use cookies to improve your browsing and shopping experience, including to:

  • Track visitor behaviour through Google Analytics 4 (page views, clicks, time on site).
  • Remember login details, cart items, and other session preferences.
  • Support the functionality of our cookie consent banner.

You can manage or decline optional cookies through our cookie banner or your browser settings. Full details are in our Cookie Policy.

How long we keep your data

  • Order data: kept for up to 5 years, for tax and legal compliance.
  • Newsletter emails: kept for as long as you’re subscribed; deleted from our mailing list if you unsubscribe.
  • Analytics data: anonymised and retained according to Google’s own retention policies.
  • Account data: kept until you ask us to delete it.

You can request deletion of your personal data at any time.

Marketing communications

If you opt in, we’ll send occasional newsletters and product updates via ConvertKit. You can unsubscribe at any time using the link in any email, or by contacting us directly.

External links

Our site may link to external websites, such as recommended products, tourism boards, or other blogs. We’re not responsible for the privacy practices or content of these external sites, and we’d encourage you to check their own privacy policies.

Embedded content

Some articles on our site may include embedded content, such as videos or images from other websites. This content behaves exactly as if you’d visited that website directly, meaning it may collect data about you, set its own cookies, and track your interaction with it, including if you’re logged into that other website.

Automated decision-making

We don’t use your personal data for any automated decision-making or profiling that would have a legal or similarly significant effect on you.

Children’s privacy

Our website isn’t intended for children under 16, and we don’t knowingly collect personal data from minors.

Your rights

Depending on where you live, you have rights over your personal data. These generally include the right to:

  • Access, correct, or delete your personal data.
  • Withdraw consent for marketing at any time (for example, by unsubscribing from our newsletter).
  • Ask us what data we hold about you and how it’s used.

If you’re in the UK or EU: you also have the right to lodge a complaint with your local data protection authority if you believe we haven’t handled your data properly.

If you’re in California: you have the right to know what personal information we collect, request its deletion, and opt out of the sale or sharing of your data. As noted above, we don’t sell or rent personal data to anyone.

If you’re in South Africa: your data is protected under POPIA, and you have the right to access and correct your personal information held by us.

To make any request, contact us at hello@theirishhorizon.com. We’ll respond as promptly as we can.

Changes to this policy

We may update this policy from time to time. The latest version will always be posted here with the “last updated” date at the top. We don’t individually notify users of updates, so please check back periodically.

Contact

If you have any questions about this policy or how your data is used, contact us at hello@theirishhorizon.com or via our contact page.